Interact, Engage, And Manage With our No code, Low code CRM solution for your complete customer Lifecycle management. Manage your customer journey for sales, customer on-boarding, customer service, upsell, collections and retention. Customise your workflows in the CRM the way you think best fits your business process.
A centralized platform to cater to your team and customers. Comes integrated with communication platforms for both digital and non digital communication with your customers. Built in telephony, email & chat. Integrate with soial media & Whatsapp from one single interface giving you a complete 360 degree view of your customers for superior customer experience.
Ticketing Module is designed to bring every customer support interaction into one intelligent workspace. It enables businesses to manage tickets more efficiently by combining automation, context, and collaboration all within a centralized platform. Whether it’s resolving a query, tracking an issue, or collaborating across departments, the module ensures faster responses, clear accountability, and elevated customer satisfaction.
Email Management Module centralizes all customer email interactions into one intelligent workspace. It enables teams to manage high volumes of communication more efficiently by combining automation, visibility, and intelligent routing. Whether it’s acknowledging a query, assigning conversations, or converting emails into actionable tasks, this module ensures consistent, trackable, and fast responses.
Lead Management Module empowers businesses to capture, track, and convert leads across multiple channels all from a unified platform. By leveraging smart routing, automated workflows, and AI-driven scoring, it helps marketing and sales teams align efforts, reduce lead leakage, and drive higher conversions.
Social Engagement Module connects your CRM with public-facing digital platforms, enabling your team to track mentions, respond to messages, and convert interactions into support tickets or qualified leads. With built-in automation and sentiment analysis, your support and marketing teams stay informed, responsive, and proactive.
Personalize services and make your customers come back to you. Maintain healthy customer relations with an omnichannel presence, predictive intelligence, segmentation, and much more! No matter what your business size or vertical is, our CRM has been proven as one of the best CRM solution of all time!
Let your customers interact with your business on the channel of their preference. Make your business available on channels of choice via phone, email, chat, or social media.
Don’t need the full package? We’ve got you covered! Pick and choose only the module that provides essential value to your venture.
CircleOne is a low code / no code application a solution configurable for your ever-evolving business. You can make personalized changes as per your business demands.
Store all your data in a single database and access any info hassle-free. Curb redundancy issues and witness better team collaboration.
CircleOne’s CRM application for sales makes it easier for you to get real-time sales updates on a visual dashboard. Get access to detailed reports on sales activities, individual performance, and overall productivity. Not only this, you can further optimize the insights to get team performance and navigate growth opportunities.
Connect with your audience via multiple channels and manage your processes with ease.
Manage all your business emails centrally while ensuring none of your customers go unnoticed. You can create tickets against every email and track the progress. You can easily analyze your service trends, turnaround time and manage a lot more.
Calling has always been and is still the most preferred communication channel among clients. With a centralized telephone solution in CircleOne, your customers can easily reach out to you for effective resolution to their problems. Create tickets over the call and assign to specialists for quick resolution and better tracking.
This is one of the best real-time communication mediums. It is best for instant responses and allows your team to handle multiple customers at once. They can quickly look into previous chat records to track the issue and progress. Convert chat records into tickets and ensure transparency among teams.
Take control of your online image using CircleOne’s customer service CRM software. Whether it's a Facebook post or a tweet, promptly engage with your customers. Incorporate social media as a channel for customer interaction and efficiently manage them all within a unified interface.
Our AI and NLP-driven chatbots simulate human-like conversations to resolve their queries in the most effective way possible. It also fosters a human handoff feature to ensure your customers leave the chat satisfied.
Organize and manage sales with utmost efficiency. Take your leads closer to conversion by managing products and inquiries while also arranging scheduled demonstrations and appointments.
Seamless integration with your current CRM or ticketing system ensures smooth alignment with your established workflows, enabling personalized customer experiences without disruption.
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